How do I contact support?
You can contact us on 02 8238 6989, by email to firstname.lastname@example.org or by mail to Level 2, 151 Macqurie Street, Sydney NSW 2000 Australia.
How to create a instructions form
Once you have selected the document you wish to generate, click "Create instructions form" for that document. A form will display which requires you to enter brief details about your firm and the client. This information will be used to generate a sample email with a unique link to an online instructions instructions form for you to send to your client.
How much does it cost to create the instructions form?
It doesn't cost anything for you to create the instructions form or send a instructions form to a client. Payment is only required following completion of the instructions form. We charge a flat fee of $29.95 + GST to access a report with the responses to the instructions form and the generated document.
When can I download the generated document?
After the instructions form is completed and you have paid our fee, you can immediately download the generated document. The document will be generated using the responses that were provided to the instructions form.